Please read these Terms & Conditions carefully before registering an account or placing any wager on the sb99 platform. By accessing or using our services, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety.
These Terms & Conditions ("Agreement") constitute a legally binding contract between you ("Member", "Player", "User", "You") and sb99 ("the Company", "the Platform", "We", "Us", "Our"), governing your use of the sb99 website accessible at sb99.cam and all associated services, products, and features.
This Agreement applies to all activities on the sb99 platform, including but not limited to sports betting, live casino games, slot games, togel (Indonesia's traditional numbers lottery), sabung ayam (traditional cockfighting wagering) markets, and any other gaming products made available from time to time.
For the purposes of this Agreement, the following terms shall have the meanings set out below:
| "Platform" | The sb99 website, mobile browser interface, and all associated digital services operated at sb99.cam. |
| "Account" | A registered member account created on the Platform by an eligible individual. |
| "Balance" | The total funds held in a Member's account, comprising real-money deposits, verified winnings, and any applicable credited bonuses. |
| "Bonus Funds" | Promotional credits granted by the Company subject to wagering requirements and specific bonus terms, which are distinct from real-money balance. |
| "KYC" | Know Your Customer — the identity and age verification process required under the Company's compliance obligations. |
| "Wagering Requirement" | The total volume of qualifying bets a Member must place before bonus funds become eligible for withdrawal. |
| "Services" | All gaming, betting, and ancillary services made available on the Platform, including sportsbook, live casino, slots, and specialty games. |
| "WIB" | Western Indonesia Time (UTC+7), the default time zone used for all time references in this Agreement unless otherwise stated. |
| "IDR / Rp" | Indonesian Rupiah, the currency in which member balances are denominated on the Platform. |
2.1 Age Requirement. You must be at least 21 years of age to register an account and use the Services. By registering, you confirm that you are 21 or older. The Company reserves the right to request documentary proof of age at any time. Any account found to belong to a person under the age of 21 will be immediately suspended and all funds frozen pending investigation.
2.2 Geographic Eligibility. The Platform is operated for and primarily directed at residents of Indonesia. You must be a resident of a jurisdiction in which online gambling is not explicitly prohibited at the individual-user level under applicable laws. It is your sole responsibility to determine whether accessing the Platform is lawful in your jurisdiction before registering.
2.3 Single Account Policy. Each individual is permitted to hold only one registered account on sb99. Duplicate accounts are strictly prohibited and will result in the suspension of all associated accounts and forfeiture of any balances held therein.
2.4 Exclusions. The following individuals are not permitted to register or use the Platform:
3.1 Registration Process. To access real-money Services, you must complete the registration process by providing accurate, current, and complete information including your full legal name, date of birth, Indonesian National Identity Card number (KTP), residential address, and a valid email address or mobile number.
3.2 Accuracy of Information. You agree to maintain and promptly update your account information to ensure it remains accurate at all times. Providing false, misleading, or fraudulent registration information constitutes a material breach of this Agreement and will result in immediate account suspension.
3.3 KYC Verification. The Company is required to verify the identity of all Members before processing withdrawals exceeding certain thresholds or upon the Company's request at any time. KYC verification requires submission of:
3.4 Verification Timeline. KYC submissions are reviewed within 1–24 hours during WIB business hours (Monday–Sunday, 08:00–22:00 WIB). The Company reserves the right to request additional documentation at its sole discretion.
3.5 Account Ownership. Your account is personal and non-transferable. You may not sell, transfer, or otherwise assign your account or any rights attached to it to any third party.
4.1 Password Responsibility. You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not disclose your login details to any other person under any circumstances.
4.2 Unauthorized Access. You must notify the Company immediately upon becoming aware — or having reason to suspect — that your account has been accessed without your authorization. Contact us at support@sb99.cam or via the live chat function within your account dashboard.
4.3 Device Security. The Company strongly recommends enabling two-factor authentication (2FA) on your account. You are responsible for ensuring that the devices you use to access the Platform are adequately protected with up-to-date security software.
4.4 Liability. The Company shall not be liable for any loss arising from the use of your account credentials by a third party where such loss resulted from your failure to maintain adequate security of those credentials, provided the Company has not acted negligently or in breach of its own security obligations.
5.1 Accepted Payment Methods. sb99 accepts deposits and processes withdrawals via the following Indonesian payment channels: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, OVO, DANA, GoPay, ShopeePay, and LinkAja. Supported methods may be updated periodically; refer to the Cashier section of your account for the current list.
5.2 Deposit Terms.
5.3 Withdrawal Terms.
5.4 Fund Segregation. All Member balances are held in segregated accounts, fully separated from the Company's operational funds. Player funds will not be used to meet the Company's business obligations.
6.1 General Bonus Terms. All bonuses and promotional offers made available on the sb99 platform are subject to specific terms and conditions published alongside each promotion. In the event of any conflict between those specific terms and this Agreement, the specific bonus terms shall prevail in respect of that particular promotion.
6.2 Wagering Requirements. Unless explicitly stated otherwise, all bonus funds are subject to a minimum wagering requirement before they may be withdrawn. The applicable wagering multiplier, eligible games, minimum odds, and time limits are detailed in each individual promotion's terms. Failure to meet wagering requirements within the stated timeframe will result in the expiry and removal of bonus funds from your account.
6.3 Bonus Eligibility. The Company reserves the right to determine eligibility for any promotion at its sole discretion. Members who are found to be abusing the bonus system — including but not limited to creating multiple accounts, placing low-risk hedging bets to clear wagering requirements, or exploiting technical errors — will have their bonuses voided and their accounts reviewed for potential suspension.
6.4 Promotional Integrity. The Company reserves the right to amend, suspend, or terminate any promotion at any time without prior notice, provided that such action does not unfairly prejudice Members who have already accepted and are actively fulfilling the terms of that promotion.
6.5 VIP Programme. sb99 operates a six-tier VIP loyalty programme. Tier qualification, point accrual rates, rewards, and redemption terms are governed by the VIP Programme Terms, which are published separately and incorporated herein by reference. The Company reserves the right to adjust VIP tier thresholds and rewards with reasonable prior notice to affected Members.
7.1 Bet Acceptance. All bets placed on the sb99 platform are subject to the Company's acceptance. The Company reserves the right to refuse, limit, or void any bet at its sole discretion, including bets placed on events where the odds were published in error or where the integrity of the event is under investigation.
7.2 Odds and Markets. All published odds are subject to change before a bet is confirmed. Once a bet is accepted and a confirmation reference is issued, the odds are locked for that wager. For live in-play betting, a brief delay may occur between your bet submission and confirmation; if odds change during this period, you will be notified and may choose to accept the revised odds or decline.
7.3 Asian Handicap and Voor Bola Markets. Voor bola (Asian handicap betting on football) markets follow standard Asian handicap rules as published in the Sports Betting Rules section of the Platform. Half-ball and quarter-ball handicap outcomes are settled according to the applicable split-stake methodology.
7.4 Mix Parlay. Mix parlay (accumulator betting across multiple selections) bets require a minimum of two selections. If one or more legs of a mix parlay are voided, the bet is recalculated on the remaining valid legs. All selections must win for the mix parlay to return a full payout.
7.5 Void Bets. Bets may be voided in circumstances including but not limited to: event cancellation, postponement beyond the applicable settlement window, technical errors in odds publication, or force majeure events. Voided bets are refunded to the Member's account at stake value.
7.6 Maximum Payouts. Maximum single-event payout limits apply and are published in the Sports Betting Rules section. The Company reserves the right to enforce payout limits regardless of the odds and stake at which a bet was accepted.
The following conduct is strictly prohibited on the sb99 platform. Violation of any of the following may result in immediate account suspension, forfeiture of balance, and referral to relevant authorities where applicable:
9.1 Company Rights. The Company reserves the right to suspend, restrict, or permanently close any Member account at its sole discretion, with or without prior notice, where it has reasonable grounds to believe that:
9.2 Member-Initiated Closure. You may request the closure of your account at any time by contacting our support team. Upon account closure, any verified real-money balance (net of outstanding wagering requirements on bonus funds) will be returned to you via your registered payment method within a reasonable timeframe, subject to completion of any outstanding KYC requirements.
9.3 Self-Exclusion. Members who wish to self-exclude for responsible gaming reasons may request a self-exclusion period of 30 days, 90 days, 6 months, 12 months, or permanent closure. During a self-exclusion period, the account will be locked and the Member will not be permitted to re-register. Please refer to our Responsible Gaming page for full details.
10.1 Ownership. All content on the sb99 platform — including but not limited to text, graphics, logos, interface design, software code, game assets, and data — is the exclusive property of the Company or its licensed content providers and is protected by applicable international intellectual property laws.
10.2 Restricted Use. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial entertainment purposes only. You may not reproduce, distribute, modify, publicly display, create derivative works of, or otherwise exploit any content from the Platform without the Company's prior written consent.
10.3 Third-Party Content. Game content provided by third-party studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft — is subject to the intellectual property rights of those respective providers. Nothing in this Agreement grants you any rights over third-party content beyond what is necessary to use the Services.
11.1 Service Availability. The Company endeavours to maintain a 99.7% platform uptime; however, we do not guarantee that the Platform will be available at all times, free of errors, or uninterrupted. Scheduled and emergency maintenance periods may occur with or without advance notice.
11.2 Exclusion of Consequential Loss. To the fullest extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — the Platform, including loss of anticipated winnings, loss of data, or loss of goodwill.
11.3 Cap on Liability. Where the Company is found liable to a Member under any cause of action, the maximum aggregate liability of the Company to that Member shall not exceed the total net deposits made by that Member to their sb99 account in the 12-month period immediately preceding the event giving rise to the claim.
11.4 Force Majeure. The Company shall not be liable for any failure or delay in performance of its obligations where such failure or delay arises from circumstances beyond the Company's reasonable control, including acts of God, government actions, telecommunications failures, natural disasters, or cyberattacks.
11.5 No Warranty. The Platform and all Services are provided on an "as is" and "as available" basis. The Company makes no representations or warranties, express or implied, regarding the fitness, accuracy, or reliability of the Platform beyond those expressly stated in this Agreement.
The collection, use, storage, and processing of your personal data by sb99 is governed by our Privacy Policy, which is incorporated into this Agreement by reference. By registering an account and using the Services, you acknowledge that you have read and understood our Privacy Policy and consent to the processing of your personal data as described therein.
Key privacy commitments include: data minimisation, purpose limitation, secure storage with 256-bit SSL encryption, no sale of personal data to unaffiliated third parties, and your right to access, rectify, or request deletion of your personal data subject to the Company's legal retention obligations.
sb99 is committed to promoting responsible gaming practices. The Platform provides a suite of tools — including deposit limits, session time limits, loss limits, reality checks, and self-exclusion — to help Members maintain control of their gambling activity. These tools are available within your account settings at all times.
If you believe that gambling may be negatively affecting your life or the lives of those around you, we strongly encourage you to use our self-exclusion tools and to seek assistance from a professional support organisation. Full details of our responsible gaming framework, available tools, and support resources are set out on our Responsible Gaming page.
Gambling is for adults only. You must be 21 or older to use the sb99 platform. If you are under 21, please do not attempt to register or access the Services.
14.1 Right to Amend. The Company reserves the right to amend, update, or replace these Terms & Conditions at any time. Where a material change is made, the Company will provide reasonable notice to affected Members via email or a prominent notification on the Platform prior to the change taking effect.
14.2 Continued Use. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree to any amendment, you must cease using the Platform and, if applicable, request account closure before the amended terms take effect.
14.3 Version Control. The most current version of these Terms & Conditions is always available at sb99.cam/terms-conditions. The "Last Updated" date displayed at the top of this document reflects the date of the most recent amendment.
15.1 Governing Law. This Agreement and any dispute or claim arising out of or in connection with it — whether contractual, tortious, or otherwise — shall be governed by and construed in accordance with international gaming law principles as applied under the laws of the jurisdiction in which the Company holds its operating licence.
15.2 Dispute Resolution. In the event of a dispute between a Member and the Company, the Member should first contact the Company's support team to attempt informal resolution. The Company commits to responding to formal complaints within 5 WIB business days and to working in good faith toward a mutually acceptable resolution.
15.3 Escalation. If informal resolution is not achieved within 30 days of a complaint being formally lodged, either party may escalate the dispute to the applicable independent dispute resolution body designated by the Company's licencing authority. Details of the applicable resolution body are available upon request from the Company's compliance team.
15.4 Language. This Agreement is published in English. In the event of any translation being made available for reference purposes, the English-language version shall take precedence in all cases.
For any questions, complaints, or requests relating to these Terms & Conditions, or any other aspect of your sb99 account, please contact our support team through the following channels:
When contacting support regarding a formal complaint, please include your registered username, account email address, and a clear description of the issue. This allows us to investigate and respond as efficiently as possible.
Our Terms & Conditions are designed to be fair and transparent — protecting both you as a Member and the integrity of the sb99 platform.
All real-money balances are held in segregated accounts entirely separate from the Company's operational funds. Your deposits are secure regardless of the Company's business position.
Every bonus offer on sb99 includes clearly stated wagering requirements, eligible games, minimum odds, and expiry windows — published upfront, not buried in footnotes.
The 21+ age restriction is enforced through KYC verification on every account. We take our obligation to prevent underage gambling seriously and apply multi-layered checks accordingly.
Withdrawal processing timelines are explicitly stated in these terms. Verified members can expect real-money withdrawals within 15–60 minutes during WIB business hours via BCA, BRI, OVO, DANA, and other supported channels.
These terms explicitly support your right to use deposit limits, session controls, and self-exclusion tools. No Member will be penalised for requesting responsible gaming protections — they are a right, not a restriction.
A clear, two-stage dispute resolution process is defined in these terms — starting with direct support contact and escalating to an independent resolution body if required. You always have a path to a fair hearing.
Our FAQ covers the most common questions about account rules, deposits, bonuses, and withdrawals. For anything not covered, our 24/7 support team is always available. Remember: 21+ only.